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Got Questions About php63?

We've put together answers to the most common questions from Filipino players — covering everything from how to register and deposit via GCash, to how our games work and how to stay in control of your gaming. If you can't find what you're looking for here, our 24/7 support team is always ready to help.

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Account & Registration

Creating your php63 account is quick and straightforward. Head to php63.xyz and click the Register button. You'll need to provide your mobile number, a valid email address, and a secure password. Once you submit, you'll receive a one-time PIN (OTP) via SMS to verify your number.

After OTP verification, you'll be asked to complete KYC (Know Your Customer) identity verification. This involves uploading a government-issued Philippine ID — a valid driver's license, SSS card, PhilSys ID, or passport all work. KYC is required before you can make your first deposit or withdrawal on php63.

Age Requirement: You must be at least 21 years old to register and play on php63, in line with Philippine gaming regulations. Accounts found to belong to underage players will be permanently closed.

php63 accepts the following Philippine government-issued IDs for KYC verification:
  • PhilSys National ID
  • Driver's License (LTO)
  • Philippine Passport
  • SSS / GSIS ID
  • PRC Professional ID
  • Voter's ID
Make sure your ID photo is clear, not expired, and shows your full name and date of birth. Blurry or cropped uploads will be rejected and you'll need to resubmit. Most KYC reviews on php63 are completed within 24 hours on business days.

Visit the php63 Login page and enter your registered mobile number or email address along with your password. If you've enabled two-factor authentication (2FA), you'll also need to enter the OTP sent to your phone.

If you've forgotten your password, click "Forgot Password" on the login page and follow the steps to reset it via your registered email or mobile number.

No. php63 strictly enforces a one-account-per-player policy. Each player is allowed only one registered account. Duplicate accounts are detected during KYC verification and will result in all associated accounts being suspended, along with any balances or bonuses held within them.

If you believe your account has been incorrectly flagged as a duplicate, contact our support team via live chat and we'll review your case.

You can update your email address, mobile number, and password directly from your Account Settings page after logging in. For changes to your legal name or date of birth — which are tied to your KYC records — you'll need to contact our support team and provide supporting documentation.
Deposits & Payments

php63 supports the following deposit methods for Filipino players:
  • GCash — instant, available 24/7
  • PayMaya (Maya) — instant, available 24/7
  • BPI Online Banking — processed within 1 business day
  • BDO Online Banking — processed within 1 business day
  • Metrobank Online — processed within 1 business day
All transactions are in Philippine Peso (₱). php63 does not currently accept cryptocurrency or international payment methods.

The minimum deposit on php63 is ₱100 for GCash and PayMaya. For bank transfers via BPI, BDO, and Metrobank, the minimum deposit is ₱500. There is no maximum deposit limit by default, though players who have set a deposit limit on their account will be subject to their chosen cap.

GCash deposits on php63 are processed instantly — your account balance is updated in real time as soon as the transaction is confirmed on GCash's end. If your deposit hasn't reflected after 5 minutes, check your GCash transaction history to confirm the payment went through, then contact our live chat support with your GCash reference number.

php63 does not charge any fees on deposits. However, your payment provider (GCash, your bank, etc.) may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider for their current fee schedule.
Withdrawals & Payouts

Withdrawal processing times on php63 depend on your chosen method:
  • GCash / PayMaya: Typically within 15–30 minutes, available 24/7
  • BPI / BDO / Metrobank: 1–3 business days depending on your bank's processing schedule
All withdrawal requests go through a security review before being released. First-time withdrawals may take slightly longer as our team verifies your KYC details. Subsequent withdrawals are generally faster once your account is fully verified.

The minimum withdrawal on php63 is ₱200 for GCash and PayMaya, and ₱500 for bank transfers. There is no maximum withdrawal limit for verified accounts, though large withdrawals may be subject to additional security checks.

Common reasons for a delayed withdrawal on php63 include:
  • Your KYC verification is still pending or incomplete
  • You have an active bonus with an unmet wagering requirement
  • The withdrawal was flagged for a routine security review
  • Your bank is experiencing processing delays (especially on weekends and holidays)
If your withdrawal has been pending for more than 24 hours, please contact our live chat support team with your withdrawal reference number and we'll look into it right away.

For security and anti-money-laundering compliance, php63 requires that withdrawals be made to the same payment method used for your most recent deposit where possible. If you need to withdraw to a different account — for example, if your GCash number has changed — contact our support team to update your payment details before requesting a withdrawal.
Games & Gameplay

php63 offers a wide range of online casino games tailored for Filipino players, including:
  • Slots — hundreds of titles from top providers, including classic 3-reel and modern video slots
  • Bingo — live and online bingo rooms with multiple card options
  • Fierce Fishing — action-packed fishing arcade game with multiplier targets
  • Fortune Gems — gem-matching slot game with high RTP and frequent payouts
  • Live Casino — real-time table games including baccarat, roulette, blackjack, and dragon tiger
New games are added regularly. Check the php63 Casino page for the latest additions.

Yes. All games on php63 use certified Random Number Generator (RNG) technology, which ensures that every spin, card draw, and game outcome is completely random and independent of previous results. Our game providers are regularly audited by independent testing laboratories to verify RNG integrity and published Return to Player (RTP) rates.

Absolutely. php63 is fully optimized for mobile play on both Android and iOS devices. You can access all games directly through your mobile browser — no app download required. The mobile interface is designed for smooth, responsive gameplay even on slower mobile data connections, which is important for players in areas outside Metro Manila like Cebu, Davao, and Quezon City.

RTP (Return to Player) varies by game title. Most slot games on php63 have RTPs ranging from 94% to 97%, with some high-volatility titles going slightly lower. The RTP for each game is displayed in the game's information panel — look for the "i" or "?" icon within the game interface. Higher RTP means a better theoretical return over a large number of spins, but remember that individual session results can vary significantly.
Bonuses & Promotions

php63 offers a welcome bonus for new players on their first deposit. The specific bonus amount and terms are displayed on the promotions page at the time of your registration. All welcome bonuses on php63 come with wagering requirements that must be met before winnings from bonus funds can be withdrawn. Always read the full bonus terms before opting in.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw any winnings derived from that bonus. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus winnings become withdrawable.

Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games and live casino may contribute less. Check the specific bonus terms on php63 for the contribution rates.

Yes, php63 runs regular promotions for existing players including reload bonuses, weekly cashback offers, and seasonal events — especially around Filipino holidays and February promotional events. To stay updated on the latest php63 promotions, make sure your account email notifications are turned on, or check the promotions section after logging in.

Note: php63 does not send promotional offers to players who have activated responsible gaming limits or are in a self-exclusion period.

Responsible Gaming

The minimum age to register and play on php63 is 21 years old, in accordance with Philippine gaming regulations. This is strictly enforced through our KYC identity verification process. Any account found to belong to a player under 21 will be immediately closed and any funds returned to the payment source.

Log in to your php63 account and go to Account Settings, then select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits, loss limits, session time limits, and reality check reminders. Lowering a limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period to ensure the change is deliberate.

For more details, visit our Responsible Gaming page.

You can activate self-exclusion directly from your Account Settings under the Responsible Gaming tab. Choose from 6 months, 1 year, 3 years, or permanent exclusion. Once confirmed, your account is immediately locked and cannot be reopened until the exclusion period ends.

If you need immediate help or can't access your account, contact our 24/7 live chat support and our team will activate the exclusion on your behalf right away — no questions asked.

Need to talk to someone? PAGCOR operates responsible gaming resources for Filipino players. You can also reach out to our support team at any time — we're here to help, not judge.

Yes. php63 offers a "Take a Break" feature that lets you temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period you won't be able to log in or place bets, but your account and balance remain intact. This is a great option if you just need a short reset without committing to a full self-exclusion period.
Technical & Support

If you're having trouble logging in to your php63 account, try the following steps:
  • Double-check that you're using the correct email or mobile number
  • Make sure Caps Lock is off when entering your password
  • Clear your browser cache and cookies, then try again
  • Use the "Forgot Password" link on the php63 Login page to reset your password
  • Try a different browser or device
If none of these work, contact our 24/7 live chat support and we'll help you regain access to your account.

php63 offers 24/7 customer support via live chat — accessible directly from any page on the site by clicking the chat icon in the bottom corner. Our support team is staffed by Filipino agents who can assist in both English and Filipino.

You can also reach us by email at [email protected] for non-urgent inquiries. Email responses are typically sent within 4–6 hours.

Yes. php63 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorized third parties. We also use two-factor authentication (2FA) and real-time fraud monitoring to protect your account from unauthorized access.
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Responsible Gaming

Gaming should always be fun. If you feel your gaming habits are becoming a concern, php63 has tools to help you stay in control.

View Responsible Gaming Tools

php63 is strictly for players aged 21 and above. Please game responsibly.

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Why php63

Everything You Need in One Place

From fast GCash payouts to 24/7 Filipino support, here's what makes php63 the go-to online gaming platform for players across the Philippines.

Instant GCash Deposits

Top up your php63 account in seconds using GCash or PayMaya. No waiting, no hassle — your balance updates in real time so you can start playing right away.

24/7 Filipino Support

Our local support team is available around the clock via live chat. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always just a message away.

Mobile-First Experience

php63 is built for mobile. Play all your favorite slots, bingo, and fishing games directly from your smartphone browser — no app download needed, works on any device.

Bank-Grade Security

Your account and transactions are protected by 256-bit SSL encryption, two-factor authentication, and real-time fraud monitoring — so you can play with complete peace of mind.

Hundreds of Games

From high-RTP slots and live baccarat to fishing arcade games and bingo rooms, php63 has a game for every type of Filipino player — casual or serious.

Responsible Gaming Tools

Set deposit limits, loss limits, session timers, and self-exclusion directly from your account settings. php63 puts you in control of your gaming experience at all times.

Ready to Play on php63?

Join thousands of Filipino players already enjoying slots, bingo, fishing games, and live casino on php63. Fast GCash payouts, 24/7 support, and a safe gaming environment — all in one place.

Log In to php63 Responsible Gaming

php63 is strictly for players aged 21 and above. Please game responsibly.